FAQ
Q1: What products do you manufacture?
A: We focus on the customization, development, production, processing and marketing of EPP products.
Q2: What industries are your products used in?
A: Our products are widely used in toys, automotive components, packaging & logistics, sports & fitness, construction & insulation, aviation & turnover boxes, household goods, medical care & protection.
Q3: Do you offer customization or OEM/ODM services?
A: Yes, we offer customization based on your drawings or samples. OEM/ODM services are available.
Q4: Are your products certified?
A: Yes, we can provide ISO9001:2008 Quality Management System Certification, and other certifications upon request.
Q5: Can you provide brochures?
A: We offer free e-brochures.
Q6: How can I get a quotation?
A: Please send us your drawings/specs/materials/quantities to our email and Leave your email, and we will provide a quote promptly to your email.
Q7: What markets do you serve?
A: Our customers are located throughout Southeast Asia (Vietnam, Thailand, Malaysia, Indonesia, Singapore), North America (the United States, Canada), Europe (Germany, France, the United Kingdom, Italy, Poland), and other major markets including India, South Korea, Japan, Brazil and Argentina.
Q8: What’s the lead time for bulk orders?
A: Bulk orders usually take 15–30 days, may vary during peak season or special materials.depending on the order.
Q9: Do you have stock? Is delivery on time?
A: Some regular models are in stock. We strictly follow lead times.
Q10:Where is your factory located? Can we visit?
A: Our factory is located in Shanxi, China. You're welcome to visit anytime.